Support
How can we help?
Send us a message and we'll get back to you within 24 hours. For faster help, check the FAQ below first.
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Frequently asked questions
All submitted videos are reviewed within 48 hours. You'll receive an email notification once the review is complete.
Common reasons include: account set to private, prohibited hashtags used, bio link missing, or view count below 100. Check your rejection email for the specific reason.
You can withdraw once your wallet balance reaches $100. Withdrawals are processed via PayPal, USDT, or bank transfer within 5–10 business days.
Yes, you can claim and work on multiple tasks simultaneously, as long as each is posted on a separate social media account.
View counts are verified at the time of review, not at submission. If your video had fewer than 500 views at review time, the partial tier applies. Contact support if you believe there's an error.